Help centre

Frequently asked questions

Everything you need to know about ordering, shipping and your new gadgets.

  • How long does delivery take?

    Orders placed before 4pm ship the same working day. Karachi, Lahore and Islamabad usually arrive within 2 working days; the rest of Pakistan takes 3 to 5.

  • Are your products genuine?

    Yes. We buy through authorised distributors and brand-sealed channels only. If you receive anything that is not genuine, we collect it and refund you in full.

  • What is your return policy?

    Seven days from delivery for any unused item in its original packaging. Faulty items are covered for the full manufacturer warranty period.

  • Do you offer cash on delivery?

    Yes, nationwide, with no extra charge. Card payment is also available at checkout.