Help centre
Frequently asked questions
Everything you need to know about ordering, shipping and your new gadgets.
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How long does delivery take?
Orders placed before 4pm ship the same working day. Karachi, Lahore and Islamabad usually arrive within 2 working days; the rest of Pakistan takes 3 to 5.
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Are your products genuine?
Yes. We buy through authorised distributors and brand-sealed channels only. If you receive anything that is not genuine, we collect it and refund you in full.
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What is your return policy?
Seven days from delivery for any unused item in its original packaging. Faulty items are covered for the full manufacturer warranty period.
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Do you offer cash on delivery?
Yes, nationwide, with no extra charge. Card payment is also available at checkout.